Privacy Policy — 7xn Casino

1. Introduction

1.1 7xn Casino is committed to protecting the privacy and personal data of all players and visitors who interact with the 7xn platform. This Policy applies to all personal information collected through the 7xn.one website, mobile platform, customer support channels, and any other touchpoints through which you interact with 7xn Casino.

1.2 This Policy should be read together with the 7xn Casino Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

1.3 7xn Casino takes its obligations under Philippine data privacy law seriously. We have appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection legislation.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of 2012 (RA 10173), 7xn Casino is the personal information controller in respect of the personal data collected through the 7xn platform.

2.2 If you have any questions about how 7xn Casino processes your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer at:

3. Personal Data We Collect

3.1 7xn Casino collects personal data in the following categories:

3.2 Sensitive Personal Information. Certain data collected during KYC verification — such as government-issued ID numbers and photographs — may constitute sensitive personal information under RA 10173. 7xn Casino processes such data only to the extent required by PAGCOR regulations and Philippine anti-money laundering laws, and applies heightened security measures to its storage and handling.

3.3 Voluntary Provision. You are not legally obligated to provide personal data to 7xn Casino. However, failure to provide certain required information — particularly identity and contact data — will prevent us from creating or maintaining your account, processing transactions, or fulfilling our regulatory obligations.

4. How We Use Your Personal Data

4.1 7xn Casino uses your personal data for the following purposes:

• Account Registration and Management: To create, verify, and maintain your 7xn Casino account, including processing your login credentials and account preferences.
• Identity Verification (KYC): To verify your identity and age in compliance with PAGCOR regulations and Philippine anti-money laundering laws (RA 9160, as amended).
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card, and to maintain accurate transaction records.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our support channels.
• Responsible Gaming: To monitor gaming behaviour, apply responsible gaming tools such as deposit limits and self-exclusion, and identify players who may need support.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Regulatory Compliance: To fulfil our obligations under PAGCOR regulations, RA 9160 (Anti-Money Laundering Act), RA 10173 (Data Privacy Act), and other applicable Philippine laws.
• Platform Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the overall 7xn Casino player experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may withdraw consent at any time.

4.2 7xn Casino will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

5.1 7xn Casino processes your personal data on the following legal bases under RA 10173 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and 7xn Casino — specifically, to provide the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act.
• Legitimate Interests: Processing is necessary for the legitimate interests of 7xn Casino, including fraud prevention, platform security, and responsible gaming monitoring, provided such interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as marketing communications and non-essential cookies — 7xn Casino relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

6.1 7xn Casino does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data only in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who assist in operating the 7xn platform — including payment processors (GCash, PayMaya, banking partners), KYC verification providers, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with RA 10173.
• Regulatory Authorities: We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where required by law or upon lawful request.
• Law Enforcement: We may disclose personal data to law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7xn Casino's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With Your Consent: We may share your data with third parties in any other circumstances where you have provided your explicit consent.

6.2 7xn Casino does not transfer personal data to recipients outside the Philippines except where necessary for payment processing or platform operations, and only where adequate data protection safeguards are in place.

7. Cookies and Tracking Technologies

7.1 7xn Casino uses cookies and similar tracking technologies on the 7xn.one platform to enhance your experience, maintain session security, and analyse platform usage.

7.2 The following types of cookies are used:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled without affecting Platform functionality.
• Analytical Cookies: Used to collect anonymised data about how players interact with the Platform, helping us identify areas for improvement. These are only set with your consent.
• Preference Cookies: Used to remember your account settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your explicit consent and may be withdrawn at any time.

7.3 You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the 7xn Casino platform.

8. Data Retention

8.1 7xn Casino retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law.

8.2 The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act.
• Customer Support Records: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or legal proceeding.
• Technical and Usage Data: Retained for up to twelve (12) months, after which it is anonymised or deleted.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

8.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 7xn Casino's data disposal procedures.

9. Data Security

9.1 7xn Casino implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 7xn platform;
• Encryption of sensitive data at rest, including financial information and government ID data;
• Strict access controls limiting data access to authorised personnel on a need-to-know basis;
• Regular security audits and vulnerability assessments of the 7xn platform;
• Multi-factor authentication for administrative access to systems containing personal data;
• Staff training on data privacy obligations and security best practices.

9.2 Data Breach Notification. In the event of a personal data breach that is likely to result in serious harm to affected individuals, 7xn Casino will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.

9.3 While 7xn Casino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 7xn account credentials.

10. Your Data Subject Rights

10.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by 7xn Casino:

• Right to be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data 7xn Casino holds about you, and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by 7xn Casino.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact the 7xn Casino Data Protection Officer at [email protected]. We will respond to your request within five (5) business days. We may require you to verify your identity before processing your request.

11. Children's Privacy

11.1 The 7xn Casino platform is strictly intended for persons aged 21 years and above, in compliance with PAGCOR regulations governing online casino gaming in the Philippines.

11.2 7xn Casino does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11.3 If you believe that a minor has registered an account on the 7xn platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12. International Data Transfers

12.1 7xn Casino primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure partners located outside the Philippines — for example, for cloud hosting or payment processing — 7xn Casino ensures that adequate safeguards are in place to protect your data.

12.2 Such safeguards may include contractual data processing agreements that impose data protection obligations equivalent to those required under RA 10173, or transfers to jurisdictions that the National Privacy Commission has recognised as providing an adequate level of data protection.

12.3 7xn Casino does not transfer personal data to jurisdictions that do not provide adequate data protection safeguards without first obtaining your explicit consent or establishing another lawful basis for the transfer.

13. Updates to This Privacy Policy

13.1 7xn Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements.

13.2 Where changes are material, 7xn Casino will notify registered players via email or in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.

13.3 Continued use of the 7xn Casino platform following notification of changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting customer support.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7xn Casino handles your personal data, please contact us through the following channels:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the 7xn Casino platform
• Response Time: Within five (5) business days

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official channels through Philippine government resources.

For responsible gaming concerns, please visit our Responsible Gaming page.