7xn Casino FAQ

The minimum age to play at 7xn Casino is 21 years old. This is a strict requirement under PAGCOR regulations governing online casino gaming in the Philippines. All players must complete identity verification (KYC) before they can deposit or play. Any account found to belong to a person under 21 will be immediately suspended and any funds returned.

After registering, you'll be prompted to complete KYC verification. You'll need to upload a clear photo or scan of a valid Philippine government-issued ID — such as your passport, PhilSys national ID, driver's licence, SSS/UMID card, or voter's ID. You may also be asked to provide a selfie holding your ID. Verification is typically completed within 24 hours. You won't be able to make deposits or withdrawals until your account is verified.

No. Each player is permitted to hold only one 7xn Casino account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of any bonuses or winnings. If you've forgotten your login details, use the password reset function on the 7xn Login page or contact our support team.

Visit the 7xn Login page and click "Forgot Password." Enter the email address registered to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email, check your spam folder or contact our support team at [email protected].

7xn Casino supports the following payment methods for Filipino players:

• GCash — the most popular e-wallet in the Philippines
• PayMaya / Maya — fast and convenient digital payments
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards linked to Philippine bank accounts

All transactions are processed in Philippine Peso (₱). Please note that credit card deposits for gambling are not accepted in compliance with Philippine regulations.

The minimum deposit at 7xn Casino is ₱100 for GCash and PayMaya transactions. For bank transfers, the minimum is ₱500. Debit card minimums may vary depending on your issuing bank. There is no maximum deposit limit, though players who have set personal deposit limits through our responsible gaming tools will be subject to those limits.

GCash and PayMaya deposits are credited to your 7xn Casino account instantly in most cases. Bank transfers typically take 1–3 business hours during banking hours (Monday to Friday, 9am–5pm). Debit card deposits are usually processed within a few minutes. If your deposit hasn't appeared after the expected timeframe, contact our support team with your transaction reference number.

To withdraw, log in to your 7xn Casino account, navigate to the Cashier section, and select "Withdraw." Choose your preferred withdrawal method — GCash, PayMaya, or bank transfer — enter the amount, and confirm. Withdrawals are processed within 24–48 hours on business days. Your account must be fully KYC-verified before withdrawals can be processed. The minimum withdrawal amount is ₱200.

7xn Casino does not charge fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees — please check with GCash, Maya, or your bank directly. We recommend using GCash or PayMaya for the fastest and most cost-effective transactions.

7xn Casino offers a generous welcome bonus for new Filipino players upon making their first deposit. The exact bonus amount and structure may vary — visit the 7xn Casino promotions page for the latest offer. All welcome bonuses are subject to wagering requirements, which must be met before bonus funds can be withdrawn. Always read the full bonus terms before claiming.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place a total of ₱20,000 in bets before the bonus converts to withdrawable cash. Different games contribute differently — slots typically contribute 100%, while table games may contribute less. Check the specific bonus terms on 7xn Casino for exact contribution rates.

Yes — you can choose to forfeit your bonus at any time and withdraw your original deposit (minus any losses). If you withdraw before completing wagering requirements, the bonus and any bonus-derived winnings will be removed from your account. Only your real-money balance will be available for withdrawal. Contact the 7xn Casino support team if you'd like to forfeit a bonus before withdrawing.

7xn Casino offers a wide variety of games for Filipino players, including:

• Slots — hundreds of titles including Fortune Dragon and other popular games. Visit the Slot page to browse.
• Bingo — classic and modern bingo variants. See the Bingo page for details.
• Live Casino — live dealer tables including baccarat, roulette, blackjack, and more.
• High Roller — exclusive high-stakes games for VIP players. Visit the High Roller page.
• Specialty Games — crash games, fishing games, and other unique titles.

New games are added regularly, so check back often for the latest additions.

Yes. 7xn Casino is fully optimised for mobile play. You can access the platform directly through your mobile browser on Android or iOS — no app download required. The mobile site is responsive and provides the same full gaming experience as the desktop version, including all games, banking features, and account management tools. For the best experience, use an updated version of Chrome or Safari on your device.

Yes. All games on 7xn Casino use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. Our live casino games are streamed in real time from professional studios with real dealers, providing full transparency. 7xn Casino operates within the PAGCOR regulatory framework, which requires adherence to strict standards for game fairness and player protection.

Log in to your 7xn Casino account, go to Account Settings, and select "Responsible Gaming." From there you can set daily, weekly, or monthly deposit limits and loss limits. Limits take effect immediately when reduced. Increasing a limit requires a 24-hour cooling-off period to give you time to reconsider. We strongly encourage all players to use these tools proactively. For more information, visit our Responsible Gaming page.

Self-exclusion is available to all 7xn Casino players. Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period of 6 months, 1 year, 3 years, or permanent exclusion. Your account will be suspended immediately and cannot be reactivated until the period expires. If you need urgent assistance, contact us at [email protected] and our team will process your request within one business hour. Gambling is addictive. Know when to stop.

If you feel that gambling is negatively affecting your life — financially, emotionally, or in your relationships — please take action now. 7xn Casino offers self-exclusion, deposit limits, and cooling-off tools to help you take a break. You can also reach out to our responsible gaming support team at [email protected]. For professional help, speak to a trusted family member, a counsellor, or contact a mental health support service in your area. Visit our Responsible Gaming page for more resources and our self-assessment tool.

The 7xn Casino support team is available 24 hours a day, 7 days a week. You can reach us via:

• Live Chat — available directly on the 7xn Casino platform after logging in. This is the fastest way to get help.
• Email — send your query to [email protected]. We aim to respond within 2 business hours.

When contacting support, please have your registered email address and account username ready to help us assist you faster.

Yes. 7xn Casino uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal information is handled in accordance with our Privacy Policy and the Philippine Data Privacy Act (RA 10173). We never sell or share your personal data with third parties for marketing purposes without your consent. For full details on how we handle your data, please read our Privacy Policy.

If you notice any unauthorised activity on your 7xn Casino account — such as unrecognised logins, deposits, or withdrawals — contact our support team immediately via live chat or at [email protected]. We recommend also changing your password immediately via the 7xn Login page. Enable two-factor authentication (2FA) in your account settings for an extra layer of security. Never share your password or OTP with anyone, including people claiming to be 7xn Casino staff.